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Electronic commerce is evolving far beyond simply ordering goods online or buyer-to-supplier commerce. Advances in technology and online security have positioned the Internet as an efficient and cost-effective delivery channel for companies to present bills to their customers. Electronic billing also creates opportunities to generate additional revenue by cross-selling products and services through a highly targeted one-to-one marketing approach. At the same time, consumers increasingly are turning to electronic payment of bills because of the convenience and enhanced customer service.
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