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Branch of the Future: Vision |
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This report is one of a series that examines the branch of the future. It examines the opportunity to transform the bank branch, to enhance it to better meet the needs of today’s customer-driven marketplace, to reengineer it based on contemporary Web technology, and to improve productivity while reducing operating costs; in short, to turn the branch from an underperforming delivery channel into a profit-generating engine for growth and competitive advantage. We believe that this is a generational opportunity for forward-thinking banks to transform their branch networks from a drain on bank profitability to a highly productive asset.
http://www.meridien-research.com/doc.asp?docid=868 |