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| Making Store Kiosks Work |
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| Retailers of all shapes and sizes are putting computer kiosks into their stores, but many shoppers remain unaware of kiosks, and many kiosks are ineffective. To succeed with kiosks, retailers must avoid common mistakes and adhere to seven best practices. http://www.forrester.com/ER/Research/Brief/Excerpt/0,1317,33581,FF.html |
