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CyberSource adds Intelligent Review Technology to its fraud management portal |
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Provider of electronic payment and risk management applications CyberSource adds Intelligent Review Technology to its fraud management portal for e-commerce merchants. New Intelligent Review Technology enables merchants to make a second stage of automated screening for orders that have been suspended for review.
Orders can be automatically compared to orders having similar characteristics that have been seen and acted on before. A statistical comparison is made to allow new or junior reviewers as to whether the best performing reviewers would have accepted the order. Orders are assigned to queues, and assigned owners based on easily created merchant rules. Cases can be automatically monitored and accelerated. Cases at risk can trigger email alerts or acceptance/rejection actions. New fraud detectors also include device fingerprinting, which builds a digital fingerprint of the computer or other device being used to place the order. The digital fingerprint can expose fraudsters who are using the same computer systems to place multiple orders using different identities or addresses. Other new tests include initial screening and global multi-merchant transaction histories, same store purchase histories, IP geolocation tests, as well as global validation services.Intelligent Review Technology will be released in phased over the course of 2008. |
